VINTAGE CERAMIC VASE

PRODUCTION LEAD TIMES

Orders are manufactured and shipped from Europe or the Middle East (dependant on your location) in 20-25 working days. Note that working days do not include weekends and public holidays.

SHIPPING

Please note the delivery time is calculated as production lead time + transit time. Transit times will vary depending on your location and the shipping option selected. 

Once your order is ready for delivery you will receive an email notification. If you are based outside of EU / ME you will be asked to pay custom duties/tax on delivery of your order, in accordance with your country's tariffs. Please view the full shipping policy page here.

Any questions? Reach out to us.

RETURNS POLICY

Your order is considered final once placed. Because our products are made to order, we do not accept returns. On receipt of delivery, please ensure that you examine the packaging/products for any damages and report any issues at the time of delivery. View our full refund policy here.

Find our planning & assembly guides here

MDF & WOOD VENEER

Please note that much like solid wood, MDF can exhibit dimensional changes as a result of changes in environment. As such, If wood veneer and MDF isn't acclimated to the ambient relative humidity and temperature, it may expand or contract. It is important therefore to store products on site for a minimum of 24 hours or longer in the environment in which they will be installed. To prevent the wood from undergoing natural shrinkage phenomenon, it is important to moderate the use of air conditioning or heating. If the air is too dry, the wood and painted MDF products may respond with micro-cracks on the surface. On the contrary, if the air is too saturated with humidity, they may expand. 

CANE WEAVES

As cane is a natural, organic material imperfections in colour and consistency of the weave do occur and are considered normal. These are not faults.

A damp cloth and lukewarm water is the best way to clean your Fronteriors components. To remove oily marks and fingerprints, use a mild detergent, a solution of water and vinegar, or a mild dishwashing liquid, and then wipe the surface with a dry cloth to make sure there are no smudges.

Harsh soaps, strong detergents, hard sponges, and vigorous scrubbing can damage the surfaces.