KITCHEN DESIGN CONSULTATION

For the person wanting to refresh their existing IKEA kitchen or starting from scratch with a new one.  

 What’s included:
- A 45 minute consultation via video call (or in our Dubai studio). Our design team will review your IKEA kitchen plan to help with selecting the design and colour combinations best suited to the space, making recommendations to improve the functionality and design, where necessary.
- A design document that includes a floor plan, 3D elevation and 2D visuals for your kitchen design. This document will also serve as a guideline for your Fronteriors installation with details on the placement and orientation of all doors, drawers, fillers, and appliances.
- Quotation for all the required Fronteriors components and a pre-filled Fronteriors cart (draft order) sent to you by email for easy check-out. NOTE This service does not include mechanical, electrical, or plumbing planning. This should be done with the IKEA kitchen planning team or your appointed contractor.

Please note: When you check out please use the comment box to indicate your preferred date and time and we will be in touch via email. Once you check out please fill out this form and submit it to us, find it here.

PRODUCTION LEAD TIMES

Orders are manufactured and shipped from the UAE and EU in 15 -25 working days. Note that working days do not include weekends and public holidays.

SHIPPING

Please note the delivery time is calculated as production lead time + transit time. Transit times will vary depending on your location and the shipping option selected.
Once your order is ready for delivery you will receive an email notification. If you are based outside of the UAE or EU you will be asked to pay custom duties/tax on delivery of your order, in accordance with your country's tariffs. Please view the full shipping information page here. If you have any questions regarding shipping, please reach out to us at here .

RETURNS POLICY

Your order is considered final once placed. Because our products – including, but not limited to, doors, tops, sides, plinths, fillers, and panels - are made to order, we do not accept returns. On receipt of delivery, please ensure that you examine the packaging/products for any damages and report any issues at the time of delivery.

We also have a list of trusted partners who you can reach out to for cabinet, wardrobe, and kitchen installations. Find out more here.

Please note that much like solid wood, MDF can exhibit dimensional changes as a result of changes in environment. As such, If wood veneer and MDF isn't acclimated to the ambient relative humidity and temperature, it may expand or contract. It is important therefore to store products on site for a minimum of 24 hours or longer in the environment in which they will be installed. To prevent the wood from undergoing natural shrinkage phenomenon, it is important to moderate the use of air conditioning or heating. If the air is too dry, the wood and painted MDF products may respond with micro-cracks on the surface. On the contrary, if the air is too saturated with humidity, they may expand. 

CANE WEAVES

As cane is a natural, organic material imperfections in colour and consistency of the weave do occur and are considered normal. These are not faults.