IMPORTANT NOTICE FOR EU & UK ORDERS – Fronteriors

IMPORTANT NOTICE FOR EU & UK ORDERS

Reliability in both product quality and service have been a cornerstone in Fronteriors’ success story. Due to continuous manufacturing delays and unacceptable service levels from one of our European-based manufacturers, we have unfortunately had no choice but to cease our agreement with them. We sincerely apologise to our customers who have been affected and inconvenienced by this in the past few months.

Effective 8 December 2022 and until further notice, all orders will be manufactured and dispatched from our Middle East manufacturer. All manufacturing lead times will be reliable within the 15-25 working days timeframe. In addition, we have applied a discount to the EU shipping rates during this period of transition.

For deliveries outside of the UAE, orders will be processed without VAT and you will need to pay VAT and / or customs duties via the shipping carrier in your own country. We are not able to estimate the fees as the customs regulations and tariffs vary from country to country.

If you have any questions or concerns regarding this, you are more than welcome to contact us for assistance
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